Real Reviews
Real Time
Real Results

In-house reviews provide immediate and actionable insight for better service and smarter marketing

Restaurant

Restaurant customers come and go, often complimenting the food and the service on their way out. For Frederick (Co-Founder), that was not enough; he wanted to capture the customer experience more reliably and more permanently. There were online review sites, but none guaranteed the accuracy and volume of reviews that would provide him with the feedback and “word of mouth” he desired. In 2010, as Frederick stood watching happy customers walk in and out of his restaurant, “the Poop Deck”, he knew there had to be a better way to capture the satisfaction these customers were feeling and put it to work.

The idea for Original Review may have been conceived in the Bahamas, but it was born and bred in Plano, Texas. When Deb Seiple (Co-Founder), a business consultant with a passion for technology, heard Frederick’s idea for in-restaurant reviews for restaurant owners as well as customers, she knew he was onto something. Deb put together the team, the funding, and the business plan to make Original Review a reality.

Original Review’s story is just beginning. Become a part of our success.

Join the restaurants leveraging OR’s technology to improve customer engagement and operations!

What You Get:

  • Hundreds of original reviews daily, right from the table
  • Real-time feedback on food, service and overall diner experience
  • Personalized and direct communication with your customers

Join the restaurants leveraging OR’s technology to improve customer engagement and operations!

Care Original

With Original Review, your servers offer a quick, 4-question survey to diners along with the check. Once customers have finished their review, the data is transmitted instantly to your dashboard, where results are continuously updated in real time. And voilà. Welcome to the future of restaurant management.

We’ve designed Original Review’s Customer Feedback Solution to serve you. No matter the size of your restaurant, with the platform you can now:

Original Review interfaces with customers from any restaurant-owned Android tablet. It then channels direct feedback to an operations dashboard accessible through any internet-connected device, as well as via the OR Admin app available on both Google Play and the Apple Store at no-charge